Computer systems are arguably highly necessary to almost all businesses these days with daily operations relying on their continued optimal performance. Their significance begs for them to be treated and maintained with high maintenance by the hands of experts who know them best. IT support and maintenance have usually been done in-house, but with the rise of small to mid-size businesses come the fiscal concern of committing full-time resources to IT needs that may or may not be consistent – but must be addressed immediately in times of dire need. This gave birth to outsourced IT which then evolved to managed IT services, to fully cease your IT worries and not just fix what’s broken.
It can then be argued that this IT services model is most suitable for small to mid-size businesses and it truly is. But it’s also good to note that large companies can choose to engage with managed IT services firm to handle their help desk or Tier 1 support so that their IT managers and directors can focus more on creating and implementing IT strategies and projects.
How do you know that your organization is in need of managed IT services? Here are six signs.
1. Lack of in-house dedicated staff to support your IT needs
When we tell you that every software (specifically specialized software) needs to be constantly updated, every hardware needs to be maintained, backups be checked, security firewalls tested, servers to be highly available, and troubleshooting needs be addressed, among others, you’d realize how much this needs a full-time person to be on hand at all times. All these and more are handled expertly by managed IT services companies and they especially address those recurring IT issues that eat up productivity.
2. Consistent loss of productivity due to network issues
As mentioned above, recurring IT concerns can eat up your staff productivity. With the remote monitoring offering from managed IT services, IT issues are spotted before they become full distraction. You’ll also have peace of mind knowing that all your systems re always optimized to their full potential. This also goes for hardware management – you can pass the baton off to them to proactively identify any equipment nearing its lifecycle or its warranty expiring. And the remote support means that though they are not on-site, your concerns will still be dealt with immediately.
3. Systems or technology processes rarely get updated
Because there is no on-site staff dealing with the whole IT management, or if there is they’re up to their necks handling IT issues, regular updates are missed. There will be lack of research on the latest tools and innovations that would make better sense for your business to use. These can compromise the efficiency of your operations and may even end up costing you.
4. Your reactive break/fixes are costing you
Do me a favor and take a look at your service requests to your “go-to It guy.” Do you see a trend emerge from the shadows? Now add those up and see how much that cost you. Do yourself a favor and ask for a free network assessment from a managed services provider and also let them know of the IT concern trend you’ve seen and ask them how that can be addressed permanently, so it’s no longer breaking your pocket. Proactive management is one of the top reasons managed IT services work. They have proactive IT solutions so no longer should you suffer from a recurring IT issue.
5. Your confidence on the security of your sensitive data is low
Sensitive data is sensitive and should be dealt with accordingly. Cybersecurity threats, ransomware attacks, viruses are increasing and becoming more common. If your company takes a “fingers crossed strategy in securing network and mitigating risks, it is high time to think things through. There should be plans in place for recovery from outages or loss caused by these attacks. Managed services providers takes these seriously by evaluating your network system, data, and processes thoroughly to determine the most effective security solutions for your business. Your systems are then monitored 24/7 to ensure protection is active at all times.
6. Lack of peace of mind on your system’s integrity
And lastly, if thinking about your IT systems is causing wrinkles to appear on your face, and you’re overwhelmed with what needs to be done to achieve optimal performance, it may be the best time to contact a managed services prover to handle this for you. You best give your time focusing on doing what you do for your company.
If you're ready to learn more about the advantages Managed IT Services can bring your business, click below to schedule your free network assessment so we can provide you with recommendations and best practices specific to your business requirements.